How CPOs can solve issues like range anxiety and offer customized solutions to EV owners
The EV revolution ๐ is finally here and the next few years are the best times to be building in this ecosystem.
CPOs and charger discoverability apps are undoubtedly the most critical players in powering this revolution. Building the charging infrastructure solves a lot of the EV owners' problems but still, there are problems that need to be addressed to create the best EV ownership experience that is not riddled with issues like range anxiety, lack of information, and high costs.
The CPOs and charger discoverability apps can solve a lot of these problems by innovating and building smart features. Let us have a look at how it can be done, shall we?
The modern EV
Today, most EVs come with embedded internet connectivity which makes the EV ownership experience - anxiety-free, convenient and safe. Most OEMs provide EV owners with a mobile app with several connected features like -
Realtime vehicle data: SoC, Range, Location
Convenience: remote lock/unlock and engine on/off
Stats: Charging logs, Trip history
Safety: Geo-fencing, find-my-vehicle feature
Diagnostics: TPMS, remote diagnostics
Though this data looks valuable it still doesn't solve primary problems like range anxiety. The reason - all of this data sits idle on the EV owner's mobile app. But this changes now - Telematica makes it easy for your customers to connect their EVs to your apps. Our APIs provide a secure user-consent flow for your customers to share their EV data with you without any hardware devices!
Let's have a look at some of the features you can build using our APIs to offer innovative personalized solutions to your customers.
Smart features & solutions
๐ฃ Smart route planning:
Range anxiety is the #1 issue stopping people from switching to clean mobility, and it cannot be solved until you can access the EV data for each user.
Our APIs make it possible to access the live SoC and expected range of an EV, on retrieving this data you can build an algorithm that plans the optimal route with strategic charging stops for each driver.
By offering a smart route planning feature, the driver feels confident even before starting their trip because they know that their route has been customized according to their driving and usage.
๐ EV authentication:
Whatever authentication you currently use, authenticates the user and not the EV. Let's say you run a campaign offering 3 free charging sessions to new users by authenticating them through mobile numbers. Here, there is a lot of room for users to exploit the free scheme by signing up using multiple mobile numbers.
You can change this, by directly authenticating the EV instead of the user. Our API provides you the vehicle registration number as well as the VIN so that new users can avail the offer only once per EV despite signing up through multiple mobile numbers.
๐ Battery & Charging analytics:
The battery constituents 30-60% cost of an EV and preserving it for the long term is the ultimate goal for every EV owner. You can educate and help them preserve their battery in a data-driven way.
Getting access to the SoC history and charging session logs helps you understand what was the start/end SoC for each charging session, charger type (fast/slow), and the frequency of charging. This data covers all the charging sessions of the EV and is not specific just to your chargers or the chargers you support.
โ๏ธ Smart charging notifications:
How do you go 1 step further and eliminate range anxiety completely? Smart charging notifications, push a notification to the user whenever their SoC is below 20% and suggest to them the nearest chargers based on their live EV location.
โณ Displaying SoC & Range:
Let's be honest, EV owners use multiple (5-8) different charging apps. So, how do you become their primary or go-to charging app? The answer is by displaying the live SoC and range right into your app!
The primary use-case of the connected app for an EV owner is to check the SoC and remaining range in order to decide when to charge, plan a trip or just log their battery performance. If they can see this data in your app then by default they open your app first and hence will use your chargers.
Excited to build something?
Are you excited to build something using our EV APIs to solve your customers' problems?